Question 1

What is this program?

Accepted Answer

The Support at Home program is a government service designed to help you live safely and comfortably in your own house for as long as possible. It provides the extra help you might need with daily tasks or health care.

Question 2

What kind of help can I get?

Accepted Answer

You can get help with health and body, personal care, around the house (cleaning, laundry, gardening), food and meal preparation, and transport.

Question 3

What is Special Short-Term Help?

Accepted Answer

Short-term help includes the Restorative Care Pathway to regain strength, the AT-HM Scheme for home changes, and the End-of-Life Pathway for extra support in your final months.

Question 4

How does it work?

Accepted Answer

An assessor will visit you. Following approval, you'll get a letter outlining your funding. You can then choose a trusted provider and start using each service once funding is ready.

Question 5

What will I have to pay?

Accepted Answer

You usually pay a small amount depending on what you can afford, but clinical help is free. You only pay for the services you actually use.

Question 6

How to get started?

Accepted Answer

You can apply online via My Aged Care or call them directly at 1800 200 422 to organize an assessment.

Frequently Asked Questions

What is this program?

What kind of help can I get?

Special Short-Term Help

How does it work?

What will I have to pay?

How to get started?